Measuring the RIGHT Value

We know how to measure value and how to capture it to guide priorities and drive precision investment in change (incremental and innovation).

Start with a clear & precise understanding of what customers want

• Leverage semantics to preserve perspective
• Contextual relevance mapped to scenarios​

Establish a map of stakeholder outcomes

• A more complete model of opportunity 
• Build correlation while preserving fidelity
• Create a holistic understanding of causality​

Clarify the Value Gap (Value Delivered vs Value Desired)

• Balance value (needs & opportunities) across all stakeholders
• Apply value measurement using an ecosystem approach
• Measure the Value Gap (see below) between Desired & Delivered Outcomes 

Translate value into design specifications

• Engineer Requirements to ensure value targets are achieved
• Focus on reuse to accelerate design and cycle time