Improve Collaboration

Pain

• We have online meetings, but that’s the extent of our collaboration
• Employees have very little autonomy and have to ask permission to talk with individuals outside of their team let alone executives
• Responsibilities are not always clearly laid out and employees don’t often trust that their colleagues will do good work
• Communications are very tightly controlled
• We have a command and control management 
• Fear of failure is built into the culture

Profit

• We use our customer focus discipline to understand the needs of our employees so we can address their desired outcomes too.
• We have a built a culture of inclusivity with our employees, our customers, vendors and partners, and even members of the community
• Collaboration and sharing are rewarded over individual heroism
• We are highly profitable and always seem to attract the best talent
• “Failure to try is not an option” and innovation are hallmarks of our culture